Real, deployable assets pulled straight from my brand operations. Not teasers. Not watered-down versions. The actual prompt, the actual SOP, the actual survey questions — yours to deploy in your own brand today.
What's in this section
3 deliverables included free with this case study:
- 5 of my go-to Claude prompts — the ones I'm actively running in my brand right now. Each includes a quick "how to use it / when to use it" plus the GDrive link to the full prompt
- My Customer Support SOP — the exact SOP we run for white-hat CS that produces a 0.3% chargeback rate (cross-ref Module 8 → ChargeFlow for the operational layer underneath)
- My full post-purchase survey questions — the exact survey we run on every brand to pull real customer insight that drives product, creative, and LTV decisions (cross-ref Module 5 → Customer Research)
Each item lives as its own sub-page below as I ship them.
How to use this section
Don't read these like content. Open the GDrive, copy the prompt, deploy it in your brand this week. Same with the SOP and the survey. These are operational assets, not theory. The value is in the deployment.
If you find yourself "saving for later" — you're going to forget. Open it now, paste it into your stack now, and run it.
What's gatekept inside the masterclass
This section is the lead magnet version of the Plug & Play library. The full version lives inside the RunItUp Masterclass:
- The full prompt library — every prompt I use across every layer of my brand operations. Catalyst ads, native ads, advertorials, customer research, copy production, AI UGC, creative briefs, all of it. Constantly updated as I build new ones.
- The full SOP library — every SOP we run across hiring (UGC creators, IFVAs, video editors, image editors, media buyers), customer support, creative production, ops, fulfillment, returns, all of it
- The full Lessons Learned library — every major mistake I've made at every revenue stage and what to do instead. Real decisions on real brands at real moments
- Live updates — every time I build a new prompt or SOP in my own brand, it gets dropped into the masterclass library the same week
Want the full prompt library, the full SOP library, the Lessons Learned library, and live updates as I build new ones? All inside the RunItUp Masterclass → Join here
Join now to lock in your rate, prices are increasing quickly.
✍️ Primary Text + Headline Creation Prompt